eufy BoostIQ RoboVac 11S MAX, Robot Vacuum Cleaner, Super...

Content: Edited (10/22/19) and placed on top so others can see what has occurred since making the statements below~ Shortly after returning the robovac that was not working as intended the company made contact with me (they are very serious on having happy clients). They offered me a new robovac of the same model which I told them I had already returned and received a refund for. They stated they understood this yet would still like to send my a new one which I accepted after a few exchanged emails. This company went above and beyond much the same way I run my business. I learned a long time ago if your clients are not happy you can put your company at risk of failure. Now I don't know if they just sent my out a unit with a new battery or if there have been upgrades to said unit yet I will say this new one works like a charm. The only two issues I have every had since running this for about 3 weeks is it get stuck in two areas of my home however that is not of any fault or flaw to said unit. The areas are just that kind of area; one of the areas I simple moved the two throw rugs closer together and the unit stopped getting caught in the toe kick of the cabinet, the other is under a hide-a-bed when it is in use by getting caught on the loop leg whereas the unit get in a kind of see-saw predicament (this area I will be placing tape around the leg as a bumper so it will no longer be able to breach the area. Even with these two things being of no error to their manufacturing they had a suggestion that has worked for other (I was not interested in said suggestion because it seemed a bit ackward to me) and also sent my out a new brush for all the communication I have offered (they stated it helps them to make a better unit when they know what to look for) All in all I am very please with the unit; it runs strong and does what it is intended for. Great company to work with. (original comments) As an overall cleaning unit it did a fine job for it's price. It got the bulk of the dust and what nots off the carpet and floors of our home + family room in one 90 minute pass on it maiden voyage. It amazed me how much debris where on the floors for the first few mission of capture and destroy and such become less as time went on. I had it set so that it would go on after we left for work and the house always looked vacuum when we returned. I will forewarn anyone who purchased any of these type units that you must clean the brushes daily for about the first week, after that it was about about every few days for me yet I have long hair and a cat. Also the catch bin must be emptied daily (at least that was true for me) as well as a good cleaning of the filter in the catch bin to achieve maximum cleaning power. Because I already knew this it was not an issue for me. I was off work and heard the unit start and run for about 15 or so minuted then I no longer heard it so I got up to see if it got caught (which it had done on two occasions) or just at the back of the house. Nope, it had returned to it's base to recharge which under normal use should not of happened for 90 or so minuted. I thought perhaps my cat may of pushed it off it's charger so I charged up to a full charge and set it free again. Once again it ran for a short time then returned to it's base. I know from owning many battery operated tools that this is a sure sign of a worn out battery. Instead of opening the battery compartment to check the date on the battery (some battery tools are in the warehouse for long periods of time which means you get a worn out battery to start with) I decided for a new tool that this is unacceptable and returned said item. I will be looking at other brands to see if this is an issue before purchasing another. If it was not for the battery issue and the fact that the remote only worked when I was in the same room as the unit I would of been fully satisfied with the product and kept it even though the remote was limited. Again, this may of been a battery issue as the box came with batteries for the remote as well. Nice cleaning unit providing it stays charged.

Content: This review is very similar to my 11S+ review -- I loved the 11S+ so much that I bought the 11S Max for upstairs, wanting the higher suction for use on carpet. Lots of negative reviews from people who seem to have not understood that this is a random motion robot. Keeping your expectations in line and realizing that even with a random pattern the whole house will eventually be covered at least every few days, which is way more than I ever vacuumed manually. Another source of bad reviews is the frequent comment that it is "lacking" internet connectivity. For me that's a huge bonus as I didn't want an internet connected device because many consumer grade IOT devices have very poor security. I bought two similar models, one downstairs and one upstairs. We have dark laminate flooring downstairs and it felt like even if I vacuumed regularly there'd still be stuff showing up shortly after I finished. I'd do a whole house vacuum every week, but it still felt like I couldn't keep up, so I initially bought the 11S+. I loved it so much that I bought this 11S Max for upstairs just a short time later. Since the 11S+ is so similar, I'll combine details from both in this review as they're relevant here too. For context, this is in a household with two long-haired adults, no kids, no pets. Downstairs on laminate and tile flooring with only an area rug and fairly basic furniture everything works perfectly. The initial robot got stuck once on day two in a corner where I had some chairs stacked up and gained the nickname "Waldo"... "Wall-e, the garbage collecting robot... got stuck... where is he? Where's Waldo?!", but hasn't gotten stuck anywhere since. It reliably finds its way home every day. Every day at lunchtime I come downstairs from my home office and empty the bin and I'm shocked by how much stuff is in it, wondering how I ever lived in such dirty conditions! haha My wife and I agreed that this is the best thing ever, so I bought another for upstairs, which has carpeted floors. Things are a bit different there. Nearly every single room upstairs has an obstacle that it doesn't like, and I've had to do a LOT more robot-proofing. It found its way into the walk-in closet and got tangled on a shirt that had a string fringe and got stuck. It gets up on the legs of the clothes drying rack in the bedroom and makes a LOT of noise going over them, repeatedly. It got stuck under the bed in the guest bedroom that had JUST enough clearance to get under, but not back out. In the home offices it gets hung up on desk legs. In my office it gets up on the legs of my music stand. Once it started beeping after going a bit too far over the edge of the stairs. The downstairs robot can go about its business daily w/o any problem, but the upstairs one has a problem in every single room. I'm gradually finding ways to deal with the problems room by room (such as 3d printed bumpers on the desk legs), but it has been somewhat of a challenge. Like the downstairs robot it's SHOCKING how much crap the thing picks up every day, even after a deep vacuuming with our Sebo D4. Being as this one gets stuck so often it got the nickname Dodo. I still love it, it keeps things cleaner, but does require a lot more babysitting. Over time I expect it'll get better as I continue to robot-proof to keep it away from areas where it shouldn't be. As for the long hair mentioned before: On day 1 I tested before a deep-vacuuming, with about 2 weeks of accumulation and it got REALLY tangled with hair, but I did a deep vacuuming by hand and since then it has kept up enough that hair has not been a problem at all. Pros: Very quiet, good coverage (I seldom see a missed spot), picks up a crazy amount of stuff even when you think there's nothing for it to find, cheap maintenance parts, easy setup, no apps nor wifi connectivity to phone home and potentially compromise your home network. Cons: None if your house is robot-proof, some people may have zero problems, some might have a LOT of problems. The filters for the MAX are a bit harder to find than the non MAX models. I did try to swap the dust bins between my two units and they are interchangeable. I'm not sure which filter is better than the other, but I might eventually replace the dust bin with one from an 11S so that I can use the more commonly available filters. I suspect that the filter change is part of why the MAX models have a higher suction rating as the simpler filter probably has less air-flow restriction, but I do like having the pre-filter on the other unit as it's easier to keep clean.

Content: I LOVE cleaning products and trying new things, because I love when my house is clean. I have a preschooler, an infant, and a German Shepherd and after my recent deliver and recovery, it drove me nuts that I couldn't vacuum the way I wanted or as frequently as I wanted. I've never had a robot type of vacuum before, but started thinking about it. I didn't want to invest a lot into one until I tried it out, and also because my dog is scared of the vacuum and bites at it, so I didn't want him to do the same here lol. I also didn't want something with wifi as that makes me a little nervous, and I saw this on sale and grabbed it, and I'm glad I did. The suction is very good but isn't superrrrr strong (we have a German Shepherd that sheds A LOT). I'll occasionally see pieces it misses crumbs or it just will take a while to circle back and get that piece. HOWEVER, when I empty it out, it is still picking up a lot (including dog hair) and is saving me from vacuuming multiple times a day. So it's still VERY worth it in my opinion. I didn't expect the suction to be as strong as my regular vacuum but I guess I just didn't really know what to expect? I will say just remember to empty it after each use if you have a shedding dog, and also remember to get the hair out of the brush on the bottom. When you do that, it works very efficiently. I just make sure to move what I can out of the way, but if something is big enough, it just bumps into it and turns the other direction. Our coffee table is awkwardly low to the ground so it will get stuck underneath that, but it's not the vacuum's fault lol. It also doesn't do stairs, which is fine with me because I just wanted for my main floor/hard wood area. But it was well worth the money and was INCREDIBLY reasonably priced. I'm glad I got it and it's also quiet enough it doesn't scare the dog and he doesn't bite at it ;) win win!

Content: I’ve had two Roombas (worked ok but ultimately failed… missed small particles and got stuck often) as well as another cheaper Eufy (like it), this one BLOWS THEM AWAY. So much smarter, so much more efficient, and better designed (two sweeping rotors, exhaust goes out top so it doesnt blow dust where it hasnt swept, etc). The smart aspects of mapping and being able to manually draw in ‘do not go’ zones (dog dishes for example) is brilliant.

Content: Eufy 11SMax is awesome. While the mapping seems random, it goes everywhere and under all the furniture our regular vacuum can’t access. Doesn’t pull up things it shouldn’t, but grabs loads of dust. Finds its way around chair legs no problem! Can’t find its own way back to dock in our place, but that’s not a big deal, as I can direct it back with the remote, or just pick it up. Only complaint is that it went on sale for $80 less than I paid, only three weeks later!

Content: I used to own a Shark robot vacuum. Eufy certainly performs better than Shark. Thanks to the lidar sensor, it has a better understanding of its location on the map and can move around more precisely. However, its extremely low build quality indicates that, despite its current functionality, it is unlikely to last more than a year. Update: Initial Concerns Resolved: Impressive Customer Support from Eufy

Content: Very poor manual because of very small illustrations which are not the same as on the robot, plus does not explain how to delete a setting. A fairly good robot though, cleans well but tends to remain in larger rooms, it starts in the living room of 1,500 sq.' apartment, manages to find the bedroom, but once it exits the bedroom it does not go back to finish the bedroom and washroom. My fix for this is to put it in the bedroom and close the door and let it run until it finishes the bedroom, then take it to the living room. Very quiet, bumps very gently. When it is working beside you, you can still hold a conversation. It is very easy to clean the waste bin, roller, wheels and filter. I clean it and wipe off the machine each time I use it, which is twice a month. I find this vacuum very easy to use and clean. It usually runs for about 2+ hours, then recharges. For $200.00 Canadian it is good value. It does not have the headaches and problems associated with programming using cell phones. I understand why the manufacturers went that route, but it isn't good.

Content: i LOVE this little robotic vacuum cleaner, and so does my cat. it's got great suction, and easily maneuvers from the hardwood onto the area rugs. i had a little issue after my purchase, and the support team not only responded immediately, but followed up to be sure that everything was then working well. i wouldn't hesitate to recommend this company and these little robots to anyone looking to simplify their cleaning regime. thank you, eufy!