eufy L60 Robot Vacuum with Self Empty Station, Hair Detang...
### Introduction The Eufy L60 Robot Vacuum with Self Empty Station is designed to revolutionize the way you clean your home. Known for its hair detangling technology and powerful 5,000 Pa suction, it promises up to 60 days of hands-free cleaning. Perfect for those tired of cumbersome and noisy traditional vacuum cleaners, this robot vacuum is praised for making cleaning truly effortless. Suitable for a variety of surfaces, from hardwood to carpets, it caters to pet owners by effectively removing hair and dust, improving air quality with each sweep. ### Advantages 1. **Convenience:** Enjoy up to 60 days of hands-free cleaning with its self-emptying station. 2. **Pet Friendliness:** The device is much quieter than traditional vacuums, making it less stressful for pets. 3. **Efficient Cleaning:** Features powerful 5,000 Pa suction that effectively removes pet hair, dust, and fine particles. 4. **Hair Detangling Technology:** Special brushes are designed to avoid hair tangles, reducing the need for manual cleaning. 5. **Versatile Across Surfaces:** Successfully navigates different floor types including hardwood, tiles, and carpets. 6. **Compact and Nimble:** Easily fits under most furniture for thorough cleaning. 7. **User-Friendly:** Simple setup process with a comprehensive app for controlling the vacuum remotely. 8. **Improved Air Quality:** Weekly use significantly improves the air quality inside the home. 9. **Responsive Customer Service:** Known for excellent after-sales support and service. 10. **Scheduling Capability:** Allows users to program cleaning times that fit their schedule. ### Disadvantages 1. **Price:** Can be considered expensive, particularly if issues arise with longevity. 2. **No Advanced Mapping:** Does not include smart mapping features, relying on random navigation. 3. **Small Dust Bin:** Dust bin needs frequent emptying despite being self-emptying. 4. **Maintenance Required:** Regular cleaning of brushes and filters to maintain efficiency. 5. **Occasional Navigation Issues:** May get stuck or struggle with obstacles like fringed rugs. 6. **Noisy Removal of Dust Bin:** Removing the filter can disperse dust if not handled carefully. 7. **Unreliable Battery Life:** Battery efficiency decreases over time, impacting performance. 8. **Limited App Features:** Some advanced features are not as intuitive or easy to use. 9. **Manual Interventions:** Works best under supervision for optimal performance. 10. **Limited Obstacle Sensing in Low Light:** Struggles with obstacle sensing in dimly lit environments. ### Conclusion The Eufy L60 Robot Vacuum with Self Empty Station is a compelling choice for those seeking an automated cleaning solution. Its powerful suction, pet-friendliness, and ability to improve air quality make it a strong contender in the robotic vacuum market. However, it requires regular maintenance and lacks some advanced mapping features seen in higher-end models. Despite these drawbacks, its ease of use, scheduling capabilities, and excellent customer support make it a worthwhile investment for many households. ### FAQ 1. **How often should the Eufy L60 be cleaned?** - The dust bin should be emptied after every run, and filters should be cleaned every few uses. 2. **Can it handle pet hair effectively?** - Yes, it is specifically designed to tackle pet hair with its hair detangling technology. 3. **Is the vacuum suitable for all floor types?** - It works well on hardwood, tile, and even some types of carpets, though it may struggle with high-pile carpets. 4. **How loud is the Eufy L60?** - It is quieter than traditional vacuums, comparable to a desk fan, making it pet-friendly. 5. **Does the Eufy L60 use mapping technology?** - No, it does not use advanced mapping technology and navigates randomly. 6. **How long does the battery last on a single charge?** - It can clean for up to 1.5 hours on a single charge before returning to its base station. 7. **Can I control it with my smartphone?** - Yes, the vacuum is compatible with a smartphone app for remote control and scheduling. 8. **Does it work with voice assistants like Alexa?** - It can be integrated with Alexa or other voice assistants, though some users have had issues with certain regional settings. 9. **Is customer support reliable for this product?** - Eufy is known for excellent customer support, often resolving issues quickly and thoroughly. 10. **What happens if the vacuum gets stuck?** - The app will notify you if the vacuum gets stuck, requiring manual intervention to continue cleaning.
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Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Title: Listen Up, Seniors!
Content: The media could not be loaded. If you hate grubby corners (behind all those plants, dog beds, small tables, chairs, magazine baskets that it's just so hard to move while jostling around a 20+pound vacuum and heavy, noisy powerhead), and you hate the racket your canister or upright vacuum makes (and your pets hate it, too!), try out this amazing little machine! Vacuuming has never been so much fun! I first purchased the Eufy 11S after doing MUCH research and spending time communicating with Eufy. (They have wonderful, responsive personnel!) Took all of two minutes to get it out of the box, set it up (attach brushes) and get it on the charger. I let it charge overnight. The next morning I hit the "perimeter button" and off it went! I scooted around in front of it, pulling baskets, dog crates, cat scratching pads, shoes, plants, magazine baskets away from the edges of the wall while it came along after me and cleaned places I probably haven't reached in ....some time! First time around, one dog (8 lb Papillon) hid in the next room; the other (12 lb poodle mix) followed it around. (Allowed two perimeter runs the first time since some places hadn't been done in ages and I just wanted to make sure!) Then hit the "automatic" button and as it made its way around the room, I replaced stuff along the walls. How easy could that be?! Although there's no need to move everything every time I vacuum, it's so easy that I often find myself moving alot! (36 years of "accumulation" - aka "clutter" here). If the phone rings, no need to shut off the vacuum; it's no louder than a desk fan and I can easily talk on the phone or listen to the news on TV. My 2000 sq' cape home has mostly medium height carpeting (a combination of cut pile/berber), even in the kitchen and dining areas (breakfast area and formal dining room). It also has tile (hallways, bathrooms), hardwood (two of three bedrooms) and brick (family room) with a large area rug. Eufy tackles it all! It's little "corner" brushed do scatter the birdseed on the bricks, but it seems to manage to pick it all up eventually as it makes several passes in every area when on "auto". The amount of pet hair (and my hair!) it picks up is astounding, as is the amount of fine dust it captures. (I have allergies and this is a blessing!!) Yes, I do clean the brush roller and the dust bin frequently (usually with every "full time" vacuuming; this vacuum will last at least an hour unless I put it on the half hour "single room" cycle). The dust bin empties easily into the trash without dust flying all over the place; with the included brush and a couple of strokes, I gently brush off the filter and haven't yet replaced any. It takes a couple of minutes to slice through the hair wound around the brush roller and pick it off using the included "comb" and my fingers. (Ok -- don't like the idea? When was the last time you cleaned the brushes on your big vacuum's powerhead to ensure its efficiency??) So easy to do this with a little vac that you can set on the kitchen counter. (Turn off the power switch on the bottom first.) Three minutes to clean it up, turn back on, set near the base and send it "home", wipe off the kitchen counter and you're done. No need to struggle to get the canister vac, it's heavy power head and wand and hose back into a closet somewhere! Need it upstairs? Carry it up under one arm (don't forget the remote). It's never fallen down the stairs. Because I'm retired and can be home, I haven't yet used the wifi function, other than to set it up (easy). Because Eufy is so quiet and convenient, I vacuum the most used areas much more often than I would with my heavy conventional vacuums. There is probably no doubt that the suction on the canister or upright is stronger, but because I use Eufy so often (up to several times a week in high traffic areas), my husband is commenting that the rugs look cleaner. No time for shoes to grind leaves and dirt into the carpeting! (And no, my family does NOT remove shoes; and the two dogs and a long-haired cat are in and out on our large yard frequently.) The magnetic strips that come with this unit can be helpful when I have last-minute company coming for dinner so I let Eufy loose while I'm cooking and want it in that area but not under my feet. Otherwise, I simply close doors to keep it where I want it. I've learned how to position chairs around the dining tables (two tables with a total of 10 chairs) so Eufy can scoot around legs and under the rungs, doing a great job of cleaning under everything. It only got stuck once (hung up on a wire dog crate handle), so I've adjusted that. And it easily finds its way back to the base if I guide it back to the right end of the house (using the remote) when I'm done in the more distant regions. I have now "loaned" the 11 S to another family member who has little time for house-cleaning and can use Eufy's help! (Her dogs are 70 pounds!) I purchased the 30C. The extra suction makes bird-seed pickup faster (lol). Both units do a great job! I would recommend either! I like the digital display on the 11S remote so you know what mode you're currently using. And now the dogs ignore it, as you can see where our poodle-mix yawns as Eufy vacuums around her dog bed.
Title: EXCEEDED my expectations...
Content: which, in retrospect, was not hard to do. I really didn't think this would be anything more than a fad gadget. Couldn't have been more wrong. This darn thing really works! And it works very, well. CLEANING ABILITY Because it is non-mapping, Hazel (named after the Jetson's robo-maid) wanders about randomly, eventually cleaning an entire room. But she deliberately spends a portion of it's time edge cleaning along walls and barriers. The rotating side brushes pull in dust along a 12" wide path, and from any edge barrier. The vacuum has plenty of suction to gobble up the debris--everything from super-fine dust to outdoor grit and even pet hair! Best of all, it gets UNDER most all of our furniture--end tables, couches, beds, better (certainly easier) than I could do with a vacuum wand. Floors and carpets are quite clean when Hazel is through. NIMBLE We have a combination of hardwood, tile, tightly woven carpet, and throw rugs. Hazel navigates most of them with ease, even the bulky throws. The only struggle she has is throws that with curled up edges. Every once in a while she gets hung up, so we tend to pick those up first, unless we can watch her while we are in that room. The little bot gets in and out of some pretty tight spots unassisted, like when several kitchen chairs are setting right next to one another. It will try every angle until if finds its way through or around them, cleaning as it goes! It gets under just about every piece of furniture with legs that we have. Overall, Hazel handles about 95% of obstacles on her own. If we let her work while we are away, we move the few things that might perplex her. NOISE LEVEL I wasn't sure what to expect, and have no other units to compare noise levels, so I have to give my personal opinion. It is much quieter than I anticipated. I would not run her through a room in the middle of a seance, but the vacuum is hardly noticeable when you are going about your daily routine. I can't really hear anything if I am in an adjacent room. MAINTENANCE After every run, you should empty the dust bin. Every few runs, you should clean the filter system. The roller brush gets cleaned of hair, etc as needed. The bin pops out easily enough, but the filter holder is a little hard to snap off. The snapping action causes a lot of dust to go flying, so you need to take that into account when you select a place to remove it. Cleaning the roller brush is a pain, basically combing it out. Not sure if other units are any easier. There is a bit more time that you might spend changing bags in a standard vacuum, but the trade off is worth it. We almost never hand-vac anymore! FEATURES We haven't had time to install the app, as the bot runs fine from the remote (or just pushing the GO button on the lid). We will eventually also connect Hazel to our Alexa/Echo system. The app takes the place of the remote, but also sends you a notice if the bot gets stuck somewhere,. It allows access to more advanced features like scheduling cleanings. There are several modes you can use. AUTO does open floor cleaning, edge cleaning, and returns to base when the battery is low. (1-1/2 hr?) The 30 MINUTE CLEAN works fine for single rooms before calling it quits. Pushing the SPOT CLEAN button send Hazel into a two-minute dance around a small area for extra cleaning. You can steer her manually, or send her back to base remotely. As I said, if you part with enough cash you can get a mapping bot that cleans more efficiently (not necessarily more effectively), self-cleans the dust bin, and can be programmed to clean specific rooms. This little guy (gal?) has just enough features to clean a floor, hands-off. NOTES Hazel seems to sense obstacles using front mounted cameras IF there is enough light. Otherwise, a gentle bump is enough to send her off in another direction. Turning on a room light helps her night blindness. I'm guessing pets will all develop their own particular relationship with EUFY. Miss Molly, our Labradoodle, was a bit apprehensive when she first net Hazel. She changed her mind when we let Hazel carry a few of Molly's favorite treats around on her lid. Now Molly can't wait to hear Hazel dashing off to do her chores! OVERALL VIEW This is an entry level rob-vac that will clean a room effectively at a great price.. From my research, it is also one of the most trouble-free brands, with outstanding customer service. For three of four times the price you can get more bells-and-whistles, but I feel this is the best bang for the buck you can buy. I believe EUFY has just come out with it's first mapping bot, but it is not yet time tested. But I would certainly be tempted to try theirs first, as the "big name bots" seem to be plagued with problems, and customer service does not sound on par with EUFY.
Title: Short lived, do not recommend - UPDATE
Content: Update: their customer service is the best I've encountered! They reached out to me and refunded me for the trouble. Since the product was amazing until it broke, I'll be looking for a new one but will stick with the Eufy brand! I was in love with this device when I got it. It was a great automated vacuum that mapped the area, knew what to avoid, the settings were great for me, and it vacuumed everything in one go. My apartment is mostly carpeted and it did ok. The noise was not too bad and I used it 1-2 times a week. I also got the automated emptying device which was collecting the dust but did not cut hair at all. It was a nice addition but I'm not sure I would have bought it again. Recently, less than 6 months after it started "getting stuck" every few feet with no obstructions. I find myself having to be home and right by it so I can simply ask it to restart every few minutes. It is no longer serving its purpose for me. Great product, but it's way too expensive to buy a new one every 6 months. Look elsewhere if you don't want to get disappointed.
Title: Very good! Very smart easy to interface
Content: This is an amazing little vaccuum. We have used it for a month, scheduled it, and it messages your cell with details info when something is wrong to fix. Carpet on hardwood is quite hard to manage, so we took them out. If batt is low, it goes home to charge and comes back to finish the job. It adapts to different furniture locations and our pets don’t mind it. No complaints, so far this thing is very good on our hardwood floors. Reminder: don’t leave loose usb cables, shoe laces or other stringy things around.
Title: Excelente. Calidad muy buena.
Content: Excelente. Fácil de usar, el precio que se paga vale la pena. Quiero decir que recoge muy bien el pelo de gato, que es para lo cual lo ocupo y que la casa permanezca limpia. Yo lo he usado con el control remoto y funciona muy bien. Prácticamente el ruido que hace es mínimo, yo tengo un bebé y cuando duerme el ruido no lo despierta para nada. Solo no sube a las alfombras peludas pero el piso lo deja muy bien. Estoy muy contenta con esta aspiradora.
Title: Buena aspiradora, buenas características, buen precio
Content: La verdad es una aspiradora robot muy buena por su precio, limpia super bien. Su poder de extracción es mucho mayor a las de iRobot de precios similares. Tiene schedule para que se prenda, es sumamente inteligente a pesar de tener tecnología básica (no se cae, golpea cosas fuertes, no se suele atorar, etc). Si bien no es inteligente propiamente y quizá sea mejor guiarla con el control, es una aspiradora que por su precio no se puede vencer, hace super bien su trabajo y lo hace relativamente eficiente. Recoge todo tipo de basuras, pelos y hasta ha logrado recoger un plato roto que se me cayó. Sumamente excelente producto, lo recomiendo sin duda. Lo único que veo extra y que no añade mucho son las tiras magnéticas, que si bien sirven como barrera digital no conviene utilizarlas mucho.
Title: Initial reaction - Exceeds all my expectations
Content: I purchased this Eufy about 5 months ago. It has exceeded all my expectations. It is my 1st RoboVac, so I have nothing to compare to, but given that I am absolutely impressed with this unit, I am glad I did not spend more on some of the higher end RoboVacs because this one seems very good to me. I live in a 1-bedroom apt with a dining room (hardwood and tile floors) and this vac has just enough battery power to vacuum the entire place in one shot. I am stunned every time I use it at how much dirt it finds every time, even when the hardwood looks clean. It has improved air quality in my home. I have an area rug in the dining room and in the past 5 months, the Eufy only got stuck on the carpet edge 3 times. It will not handle fringes - like any power vac. My bed-skirts are 1.25 inches above the floor and the Eufy slips under them and cleans under the beds and couches! Extremely easy to empty and very easy to clean the filters. After 5 months of weekly use, my brushes are still in perfect shape and my bet is I get at least a year out of the brushes. I have a cat and my Eufy finds large amounts of cat hair. Having the Eufy go under the beds and couches, etc is such a major improvement over a canister or push vac I still smile every time I use it. I have used my other vacs only once in the past five months to pick up a major rice crispie spill. Otherwise the Eufy has handled all my vacuuming needs. It works fine in auto-mode but requires human action to switch from area cleaning to edge cleaning. Both are needed to get a room spotless clean, so though it handles timed programming to clean while you are gone, I think it really works best if someone is there to supervise. But it is independent enough to allow me to do other things while it vacuums. And that can even be watching TV because the sound level on the Eufy is much quieter than I expected. I find this to be a fantastic product in every respect so far. No more sweeping either! My floors and air are cleaner than ever and I am using only a fraction of the time I used to spend to get these better results. Woohoo!
Title: Amazing support team!
Content: Got this a few weeks ago and found the device easy to set up, get the app downloaded, and so on. The only challenge I had was that I couldn't find the Alexa skill on the Canadian store. Considering that was a big reason I got this device and not something else, that was a big drawback for me...especially since it's one of the most touted features. Thankfully, instead of just returning the device, I reached out to their support. They originally said that it should be working in Canada, but within a day had realized what their issue was - and then set about fixing it. They kept me in the loop on the entire process of finding the issue (the Skill hadn't been compiled with en-CA language settings, so it automatically didn't show up in the Canadian Skill store), through to debugging (we even went back and forth on what other settings the engineers might want to proactively look at to make things better for Canadian customers) and to testing the final solution when it came live. The best parts of the experience were: 1) they recognized that I was technical enough to be able to provide value to the conversation and kept me in the loop at all parts of the process, never 'dumbing it down'; 2) they communicated every step of the way; 3) during the ENTIRE process, they left the door open for me to return the device for a full refund, knowing that I hadn't bought something to be delayed in using it. It was FANTASTIC customer support - the sort I wish every company had! In the end, the entire process took just a couple of days to get resolved, and now everything works great. You can tell they really want to stand behind their product, but also want to make sure your experience using the RoboVac is a positive one in every way. Fingers crossed that they stay this dedicated to their customer base as they grow, but my experience with them at this point has been fantastic. Support aside, these are some of the other pros and cons: PROS: - Super quiet (at first I thought it wasn't picking up, but boy, was I wrong!) - Strong suction - Pretty good coverage (gets >90% of the space available to it) - Dual brushes get more at the edges and in hard-to-reach areas than the single brush that my old Roomba had - Simple setup - Easy-to-use app - Amazing support team! CONS: - No mapping functionality (but at this price point, that's to be expected) - Iconography isn't as simple as it could be (eg-spot clean and edge clean icons aren't the most obvious when you first see them...but once you know what they are, they do make sense) - Would be nice if the Alexa Skill could use the name you've given the device, instead of the more generic "RoboVac"...but I'm just reaching here for my pie-in-the-sky list. :) OVERALL: - Great buy that we're very happy with! PS - Since any robot vacuum with personality needs to be named (or so my wife tells me) we named ours Sukhwinder (because he sucks up dirt and he winds around obstacles!)
Amazon Subscribe & Save - Unlock Great Deals, Enjoy Hassle-Free Shopping
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Stay informed with our friendly reminder emails before each delivery, detailing the item price and any applicable discounts. Keep in mind that prices may fluctuate with each delivery, reflecting the current Amazon.com price at the time of order processing.
Description: Discover the convenience of Amazon Subscribe & Save, where you not only secure free standard shipping on auto-deliveries but also gain exclusive benefits. Non-Prime customers may encounter shipping costs for the initial delivery, but the savings thereafter make it worthwhile.
Easily manage your subscriptions within your Amazon account without facing any penalties. This flexibility ensures that you can seize fantastic deals at a reduced price and cancel the subscription at your convenience.
Maximize your savings by unlocking additional discounts through coupon clipping on select subscriptions. Elevate your discount game – save an impressive 15% (compared to the standard 5%) on all items in your subscription when you add 5 or more eligible items to your monthly deliveries.
Stay informed with our friendly reminder emails before each delivery, detailing the item price and any applicable discounts. Keep in mind that prices may fluctuate with each delivery, reflecting the current Amazon.com price at the time of order processing.
- Up to 60 Days of Hands-Free Cleaning: 5,000 Pa of suction draws dust and debris out of eufy robot vacuum L60's dust bin and transfers it to a 2.5 L dust bag in the Self-Empty Station. Thanks to the large capacity, you can wait up to 60 days before replacing.
- Ultra-Strong 5,000 Pa Suction: Hair, crumbs, and dust are removed easily in just one pass for cleaner floors.
- Precision Mapping for Efficient Navigation: iPath Laser Navigation uses advanced Lidar technology to scan rooms and create accurate maps, resulting in efficient cleaning routes around your home.
- Customizable AI.Map 2.0: The eufy robot vacuum L60 use the app to select specific rooms to clean, set up No-Go Zones, and use Multi-Floor Mapping for homes with more than one floor.
- Hair Detangling Technology: End the need for manual hair removal from the roller brush. The Self-Empty Station's Hair Detangling technology slices through hair that gets wrapped around the roller brush with ease.
- What's in the Box: eufy Robot Vacuum (with Side Brush, Roller Brush, and Roller Brush Cover), Self-Empty Station (with Dust Bag), Quick Start Guide, and Safety Book.
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